Effective Date: September 20, 2026
Arbico Labs LLC provides digital software subscriptions. Because access and credits are made available immediately when you subscribe, subscription fees are non-refundable. You can cancel at any time, and you keep access until the end of the period you have already paid for.
Plans renew every month until you cancel. No prorated refunds are issued for unused time or unused credits, including when you cancel part way through a billing period.
We may issue a full or partial refund, at our discretion, where a technical failure on our part prevented you from accessing or using the service. Examples include being charged more than once for the same period, or a fault in our systems that stopped you from using the credits you paid for.
To request a refund under this exception, email contact@arbicolabs.com within 7 days of the charge, from the email address on your account, with a short description of the problem. We aim to reply within 1 to 2 business days.
If you see a charge you do not recognize, please contact us first. We will investigate promptly and correct any duplicate or unauthorized charge. Refunds are returned to the original payment method through Stripe and typically appear within 5 to 10 business days, depending on your bank.
This policy does not affect any statutory rights you may have under the consumer protection laws that apply to you.
Questions about billing or this policy? Reach out: